elegant lace bridal

Synthia from elegant lace was great! She paid attention to what I wanted and in the end it was actually her who picked out the dress I ended up wearing! She also gave me the ideas for the alterations in order to make it into my perfect dress, and she was very patient with me! My dress was beautiful and everybody kept complimenting me all night! Their prices are affordable and my dress appeared much more expensive than it was!

If you decide to go to Elegant Lace, I highly recommend working with Dee or Maria. My sister who got married in 2008 worked with Dee and I worked with Maria. They are both wonderful and treat you like family. Elegant Lace has a great selection of dresses with many designers and price ranges. I live in Sacramento now but am originally from San Jose. My mom, sister and I found my dress in a store in Sacramento, however I did not buy my dress there because they were so rude. Although I love my sister, I found it so distressing that the consultant at the Sacramento store focused all her interest and attention on my sister versus me. Not to mention they didn't even help button, lace or zip up the dressed I tried. My sister did. I'm glad I waited to buy my dress because I found the same exact dress at Elegant Lace for at least $100 cheaper plus they gave me an additional 15% off because they were doing a little bit of construction and revamping the store. All I can say is that Elegant Lace is the place to go. My 2 cousins and best friend also got their dresses there and were also very pleased.

This store has beautiful dresses and I fell in love with my dress the moment I put it on! The staff there are great but there is one old lady at the front counter that is really rude, beware! I went in to make a payment and the old lady made me feel as if it was an inconvience for her to help me.

I had Alison help me try on dresses and she was amazing and super nice. Miki helped me choose my dresses and picked out a few that she thought would look nice on me as well. I loved my dress and it was a great price. The only thing was that my dress came in late. It took 6 months to get my dress in and left me with only 3 weeks for alterations. I had it ordered special because it has a special lace on the bottom and I am very short. So it was extra to get it a shorter length. When it came in, the left side of the dress was the correct length. The right side of the dress was too long and the seamstress cold not make it shorter due to the special decorative lace on the bottom. I don't think it was the stores fault but they should make sure where they get their dresses from the do a good job of making it. I just had to make sure I didn't trip on the right side of my dress. We also got our suits there for the guys. Miki was a great help with picking what style and look we wanted. She knew what she was talking about. Although all the cufflinks fell out of most of the guys shirts. My husbands jacket sleeves were too long when he went to pick up the jacket. He said they did a quick hem that was sloppy, but I guess it got the job done. Couldn't really tell unless you looked at it. So that was fine. Overall it was a good experience. All almost fixable.

I was very pleased with all of the employees here as well as their customer service. They placed an order for a custom made veil for me that went just beautifully with my gown which was purchased at another bridal store. They had the veil ready for pick-up in less than half the estimated time frame. And, if needed, they offered to steam the veil - free of charge, the day or so before the wedding. Nice, helpful staff. Great value for a custom veil - only $60!

i originally wanted a maggie sottero dress so i called all bridal stores in the bay area for the best deal. elegant lace bridal had 15% off deal for everything on the month of november if you donate certain number of food items. this saves you a lot on your dress and other accessories. stacia found me a dress that was similar and even better than the original dress i wanted for a better price. i chose a literally "elegant lace" casablanca dress with lots of beading. stacia event helped me in and out of dresses. she asks you what your venue and theme is to get an idea of what your style is. it's a good idea to look at more than one bridal shop and compare all of them. take time to find the perfect dress.

My bridal consultant was great and I do love my dress. The owner of the business and her daughter are rude and very unprofessional. When I ordered by dress they told me it would be here in 6 months, which seemed like a long time to be but ok. I called a few times within the six months to make sure everything was still on time. If the dress arrived when they said it would, it would have left me 3 weeks for alternations. When I called about a week before the date they said it would be here the told me the original date they had given me was the date is was going to ship no arrive. So my 3 weeks for alternations turned into two weeks. When both my mother and I talked to the owner about this she was unsympathetic and acted like she did not care. I asked them many times if there was anything they could do to get here sooner and they could do nothing. We finally found out that is was ready and shipped and they shipped it ground!!! The bridal shop should have made them ship it air so it wouldn’t take another week to get here!!! Avoid at all costs!!

I bought a beautiful Maggie Sottero dress at Elegant Lace and I could not have been happier with my dress. It was perfect. The staff was easy to work with and found the dress I had wanted to try on very quickly.

The service was questionable if you didn't get the owner - Mickey. Mickey really knows her stuff and she's fast and responsive. Unfortunately some of her front desk staff tend to take messages and not pass them on or they don't return calls. But if you don't mind doing a little bit of follow up this place is a great location to get your dress. And of course always try to work with Mickey. :) They always have the best prices around town so I highly recommend this store if you're a bride on a budget.

I could not be happier with my purchase from this store. Since day 1 everyone was so helpful, even though i stumbled in 20 minutes before the store closed just to try on one dress, vania my consultant was very patient and kind. I ended up coming back 2 more times before purchasing my dress, and the dress that i decided to order they did not carry in store, but since they did carry that designer they were nice enough to order the dress for me. ( i had already tried on the dress at another store, but did not like the service there, and i was able to save $200 by ordering the dress from elegant lace). And even when I called vania 6 weeks before my wedding asking if it would be possible to still order a veil, she made it happen!

I had a great experience buying my dress here, however, my bridesmaids had a bit of trouble getting dresses ordered, which is why it's not all 5 stars. Cynthia at Elegant Lace was great. She was fun to work with and she gave great advice. They have a great selection of dresses and they don't rush you. I do think they try to get you to order bigger sizes so that you have to pay extra, but all in all it might be my only complaint. I love my dress and I felt like a princess on my wedding day.

I thought this place was great. I called around a few vendors to see who had the dress I wanted and to find the best price. Elegant lace had it and at a slightly lower cost than other vendors. It was the first dress I tried there because I had already seen it online and knew I wanted it.

Okay, this was the first dress shop that I went to in July, 2010. I had Ala as my consultant and absolutely loved the experience. I went to other shops after this one (David's Bridal--weren't as knowledgable, a little more pricey, Bella Mia--don't care at all about you, and Trudy's-- total snobs). I came back not long after and bought the 2nd dress I had tried on and a veil. Ala accidentally charged me for the whole purchase instead of just taking deposits, which, although that was frustrating, I figured that I would have to pay it all anyway. My dress came in a few months later and I was thrilled! Ala sold me some cups to put into the dress since I wasn't able to find a bra that would go with it. Unfortunately, I am now getting the dress fitted and it is TOO BIG and do to the beading, it can only be taken in so much and the CUPS ARE WRONG too. So talk to your seamstress before you decide on the dress size and lingerie--each designer has different seam allowances, so depending on the designer and the design of the dress, it may be easier to let out than to take in. Onto my veil...Surprisingly, the veil did not come in until the very end of November, FIVE MONTHS AFTER ordering it. That was fine since I'm not getting married until July, but it was the wrong veil. Then they REORDERED it, but when it arrived, they LOST IT and completely forgot about me. So finally, after calling them repeatedly, one of the owners realized the mistake and ordered my veil a THIRD TIME. I finally got it, after ordering and paying for it NINE MONTHS AGO and it has a STAIN. Long story, short: CONS -terrible communication -Lose merchandise -Lie -Employees are uneducated and incompetent -Lose your file PROS -Ala knows what looks good on you -Nice

I loved my dress and loved the customer service! I got the same dress that was at Trudys for $500 less.. SAME DRESS. They did everything they promised and got a few extras. I would recommend to anyone looking for a wedding dress.

I loved my dress and got an awesome price!! I saw the same dress at Trudys and it was $500 more, same designer EVERYTHING! Elegant lace was friendly and accomodated to me. I was very happy with my dress and the services.

Lots and Lots of dresses to choose from and by far the best organized that you can be with a store full of huge dresses. But seriously good job on organization of dresses by section and style.

although i decided to get my gown at davids bridal i shopped here but unfortunately the prices were too high for my budget. i wanted to give them a rating because they were really nice and polite to me.

Beautiful choices and employees! The ladies that work at Elegant Lace are helpful and not at all Pushy! They have everything from flamboyant Princess to elegant and simple.

I purchased my bridesmaid dresses and rented our tuxes from Elegant Lace, which resulted in 2 polar spectrum experiences. We looked at other places for our bridesmaid dresses, but found that Elegant Lace had the best price. They offered a discount to the girls if they paid in full, and did an excellent job in measuring the girls and accomodating their payment schedules. The dresses came in a little while before expected, and were pristine quality. All were exactly as expected, including the extra fabric that we ordered. Based on this experience, I was thrilled with Elegant Lace and decided to rent our tuxes from them. Bad idea. The tux process was horrific. First, when we went in there with the guys, the staff only came over to write down what we decided on. There was no advice on the different tux styles, and one of the groomsmen had to explain to everyone the differences. Everything got ordered, and they gave a discount since we had bought our bm dresses from there too. The day came to pick up the tuxes. We called in the AM to see if the tuxes were ready, as we had a PM rehearsal dinner. We were informed the tuxes wouldn't be in until after 3 and we said we would pick them up the next day. At 6:30pm, we got a call saying our tuxes had just come in. The next day (1 day before our wedding), the guys went to go pick up the tuxes...Out of 9 tuxes, 2 fit. These "2" are questionable, as the guys went alone and both said they felt it was huge but that the sales woman convinced them that it was the right size so they took it. When I say they don't fit, what I mean is that they were a FEW sizes too large, small, or super short. Whoever measured messed up, since a handful of the guys who went on the same day were in this boat. My husband was told by the associate "It doesn't matter if its big, its just one day..wear it anyways, who cares..." He responded with that he was the groom and that it was a big deal. We were assured the tuxes would be in the next day by 11 -- which our wedding was at 3 about an hour away..... While one of our groomsmen who was there alone was waiting, he heard the associates in the back area talking about how our party must have all shifted in weight since it couldn't be their fault the tuxes didn't fit. When I called to ask if there was any way possible to get the tuxes in at 8am from FEDEX, the woman on the phone proceeded to scream at me telling me this was all my fault for not picking them up on thursday as we were suppose to..(We tried! And we didn't get a call till 6:30 pm saying they were ready). She full on started screaming at me and when my mom took the phone, she screamed at her and made accusations about our party. We called the general manager who assured us the tuxes would be in first thing in the morning and didn't necessarily make things right, but made it slightly better. When the guys picked up the tuxes the next day, they were there at the time when they were suppose to be and for the most part, there weren't any problems. However, this isn't something you want to be dealing with on the day of your wedding when 7/9 tuxes are WRONG and there is a fear that they still might not be correct when they come. All in all, its unfortunate but I wouldn't recommend elegant lace. I might recommend them for bridesmaid dresses, but would steer clear if you are looking for a tux place.

I found my wedding dress here, along with the bridesmaid dresses and tuxes for the guys. My complaints about this place are as follows: I had very specific colors in mind for our wedding and went here knowing that they have dresses that come in these colors. They tried to talk me out of our color choices many times before finally leaving it to me (thank you! It is my wedding after all!) After placing our orders, they again tried to talk me out of it, saying that people would think it was their fault that the dresses don't match. Um, hello! No one at the wedding cares about you, it's not about your store! Anyhow, the dresses all came in on time, they all looked great and we got plenty of compliments on them, with no changes made! The alterations lady they sent me to was amazing! Thuy was the one really great thing to come out of this store! She fixed everything in record time and was very accommodating! The guys got their tuxes here too. They all fit great, but the colors were mixed up so we had to rearrange the order they stood in so that they matched up with the girls. Kind of lame, but not that big a deal other than my husband called them so many times to make sure the colors were correct that it was annoying that they still screwed that up.