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Blue Heron Catering, Inc.

Services:

Caterers

Phone: 510-533-0781 
3100 35th Ave, Oakland, CA 94619
 
Overall Rating
4.7 out of 5.0
Quality of Service:
4.9/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.8/5.0
Value for Cost:
4.1/5.0
Flexibility:
4.6/5.0
 
11 Total Reviews
 
Liz and Alex
Wedding: 10/26/11
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.5/5.0
Value for Cost:
4.5/5.0
Flexibility:
5.0/5.0
After the quality of the food, the most important aspects to a successful caterer in my opinion is probably turning up on time and working 'invisibly' to make your event happen. Blue Heron scored on all these counts, providing us with the most amazing and delicious wedding luncheon (banquet!) and working hard to make it all happen 'behind-the-scenes', seemingly effortlessly. We liked Trish (our Blue Heron coordinator) from the first moment that we met her, and in subsequent emails, meetings and discussions, we really felt that she understood what we wanted for our special day and what aspects of the meal were most important to us. We had a very small wedding, just 16 guests and us, and we wanted to celebrate with a sumptuous, 4 or 5 or was it 6-course sit-down meal following our ceremony, to be hosted in our neighbor's home. We wanted a menu that was seasonal, sourced locally as far as possible, using organic ingredients and, importantly, a "happy pig" for the pork. Trish was extremely thoughtful and flexible in working out an arrangement and a menu that would suit us, as catering a sit-down meal for a small number is quite different from a typical wedding buffet for 100 guests. She was also happy to incorporate various elements that we wanted to provide ourselves - like a particular dessert that we wanted to provide and have served (Scream sorbet), and the coffee that we wanted (Blue Bottle). The food was, quite simply, incredible. From the passed appetizers during the pre-lunch cocktail hour, to the delicious pumpkin soup (it was an October wedding), to the pork and salmon dual entree. Everything was incredibly tasty and well-balanced. Full marks, and 6 out of 5 stars for the quality of the food. If anything, I would say that there was a little too much food, which is why I dropped a half star on value, indicating that we could have scaled back a little on quantity, without sacrificing the top notch quality - but whether that was fault on Blue Heron's part, or our over-generous estimation in planning the meal, hard to say. We loved working with Blue Heron and Trish and were delighted with our lunch, which was a huge focus of our day. We spent about 3 or 4 hours over our meal, enjoying the food with our family and closest friends, so it was a very very important part of the day for us. Trish and her team just made it all happen. They turned up while I was away in "bride world" getting ready for my big day, so I didn't even see them until after the ceremony, as they started to pass around champagne and appetizers. Everything just fell into place. One final thing that I also appreciated was Blue Heron's attention to the contract and billing. Each line item was detailed clearly on the estimate and final invoice, which made everything very easy, and I particularly liked that they adopt an "all inclusive" approach, like stating their service charge up front, so you know exactly what the total will be and it avoided unnecessary fuss on the day. I don't know about you, but I didn't want to spend a minute of my day trying to calculate 15%! A terrific experience with a local, well-established caterer who knows what they're doing and provides wonderful, wonderful food of the sort you'd be lucky to find in a gourmet restaurant, let alone...
ruthemmanuelle
Wedding: 6/21/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Nickie and the rest of the Blue Heron team were very helpful, from our initial tasting through setting up before and cleaning up after the reception. They were great with planning help, and took care of all of the details of renting linens, dishware, etc. I initially chose them because of their high "green" ratings, but they were great in other areas as well.
Pulgas Templers
Wedding: 8/30/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Blue Heron Catering provided a vegetarian feast at our wedding reception. All of our guests (few of whom were vegetarians) positively raved about the food. While keeping our guests fed with tasty food is the primary job for a wedding caterer, Blue Heron also excelled at all the other tasks set before them, including bartending. Trish at Blue Heron took us from the tastings, through design and to the delivery. She provided a lot of help beyond the catering: from the timing of our day, coordinating a number of conflicting vendor schedules, helping with colors, wines and lighting. Trish also took care of coordinating with our other vendors (the facility, DJ, florist, baker). We were really grateful to have someone experienced managing all of that. Trish and Blue Heron were easy to keep in contact with, both through email and by phone and were very accommodating of our schedules. On top of all this was the amazing food they put together for us and one hundred guests. The bread pudding was stellar! In addition, Blue Heron packed all the leftovers up for us! We will definitely go to Blue Heron for any future catering needs. Fabulous from top to bottom.
howremarkable
Wedding: 6/28/08
4.6 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
3.0/5.0
Flexibility:
5.0/5.0
Blu Heron provided outstanding food and service. My husband and I are vegan and they worked with us to create a menu that would please everyone. What I am knocking them for, however is that for $12000 I got a lousy vegan cupcake from whole foods and the beef ran out before everyone got some.
Jennifer
Wedding: 4/19/08
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
4.5/5.0
Great food. Everything was delicious. We had about 10 more people than we thought and Blue Heron had enough for everyone! We're very pleased with them.
Ashli
Wedding: 3/5/07
4.5 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
4.5/5.0
I would give my highest recommendation to Blue Heron. They did a fantastic job with the food at our reception. Being a vegan I wanted a good mix of vegan and non vegan hors devours. They were able to offer me plenty of variety within my constraints of budget and food types. I then let my mom handle most of the coordination with these folks. At the end of the day, the staff was efficient and very professional and the food was well presented and tasted great - I could not have asked for more.
Alana
Wedding: 2/20/07
4.5 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
3.0/5.0
Flexibility:
4.5/5.0
Though they were a little pricey for my budget I absolutley loved everything about this company. They have great service, are very professional, and are pretty flexable.The staff was wonderful and I don't think there was one thing I didn't like.
bumbleb
Wedding: 11/12/06
4.4 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.5/5.0
Value for Cost:
3.5/5.0
Flexibility:
4.5/5.0
They had a very interesting selection of dishes to choose from and worked closely with us to customize a menu to meet our needs. In addition to the food, they worked with us to set up our floorplan at Casa de la Vista and also helped us to pick out the napkins, tablecloths, and dishes that ended up looking beautifully coordinated at the reception. The food itself was presented well and tasted great. My only complaint is that we had expected that the food tables would be decorated more elegantly, with flowers or some other decorations, instead of the food just being on top of raised tablecloths.
betho
Wedding: 10/14/06
4.4 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
3.5/5.0
Flexibility:
3.5/5.0
We chose Blue Heron because I actually remembered the food at one friend's wedding being delicious and when I asked her who her caterer was, she told us about Blue Heron. The staff at Blue Heron were a delight to work with from start to finish. They made our wedding so much easier because they knew exactly what they were doing. Elizabeth at Blue Heron kept us to our timeline and thought of everything. She even knew which corner of the reception hall was best to put the cake for the spectacular views from the window! They are worth every penny you spend!
Patti Wang Cross and Michael Cross
Wedding: 7/29/06
4.6 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
4.0/5.0
Blue Heron isn't the cheapest option around, but they were great. They've done a million weddings, so they really have their act together. They're detail-oriented, they really know how to make a bride feel secure. Trish, the coordinator assigned to manage our event, was really on top of things. She worked with my wedding planner to sort out all details, visited the location a few times on her own (without my asking), and attended a final meeting with me and my planner, basically just to assure me that all systems were go.Blue Heron also catered our engagement party, incidentally, which my mother-in-law planned. The hors-doevres were a hit, the bartender was friendly, and the wait staff was constantly circulating.l highly recommend Blue Heron. The food's delicious, the staff attentive and experienced, and I think the price tag's worth the peace of mind in knowing that the presentation will be flawless and the details handled. My only complaint is that they need 11/2 hours for setup before first food (like cocktail hour), which is tough when you're pressed by a time constraint at your location. But perhaps this is standard...
JanetC and RichBen
Wedding: 1/28/06
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I love these people! They are so flexible. Nothing phases them! The food and presentation are wonderful. I think they could make anything!
 
 
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